Privacy Policy

Personal Information

When you create an account on Letsswap, we collect personal information such as your name, email address, phone number, and location. This information is necessary to create and manage your account, facilitate connections, and provide personalized services.

Listing Information

If you list a property on Letsswap for home swapping or shared living arrangements, we collect details about your property, including photos, descriptions, and location data.

Contact Information

Letsswap allows users to connect with each other for home swapping or shared living arrangements. To facilitate these connections, we may allow users to access each other's contact information (e.g., phone numbers) after paying a connection fee.

Payment Information

When you make payments on Letsswap (e.g., connection fees), we collect payment information, such as credit card details, securely through our payment processor.

Usage Information

We collect information about how you interact with Letsswap, including log data, device information, IP address, browser type, and pages visited. This information helps us analyze user behavior, improve our platform, and enhance user experience.

Essential Services

We use your information to:

• Match you with compatible home swap opportunities
• Process payments and connection fees
• Send important notifications about your listings or matches
• Verify your identity and prevent fraud

Platform Improvements

Your usage data helps us:

• Analyze user preferences and behavior
• Improve our matching algorithms
• Enhance platform features and user experience
• Debug technical issues and optimize performance

With Other Users

When you use Letsswap, certain information may be visible to other users:

• Your profile name and photo
• Property listings and photos you upload
• General location of your property
• Verified status and user ratings

With Service Providers

We work with trusted third-party providers for:

• Payment processing (Stripe, PayPal)
• Cloud hosting and storage (AWS)
• Email communications
• Analytics and performance monitoring

Security Measures

We protect your data through:

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Secure data centers and backup systems
• Employee training on data protection

Access and Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of marketing communications

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Data processing agreements
• Compliance with local data protection laws

Letsswap services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from children.